Critical Incident Support
Some events leave an impact long after the emergency has ended.
The death of a colleague. A line-of-duty injury. A difficult pediatric call. A workplace fatality. A school tragedy. A large-scale disaster. Even for highly trained professionals, some experiences stay with us.
Our Critical Incident Support Team provides compassionate, structured support for groups and organizations following traumatic events. We work alongside agency leadership to create space for people to process what they have experienced, strengthen peer connection, normalize common stress responses, and identify those who may benefit from additional support.
Our role is not to provide psychotherapy or replace employee assistance programs. Rather, we offer timely, trauma-informed support designed to help individuals and teams begin making sense of difficult experiences while reducing isolation and reinforcing healthy coping.
Specialized Programs
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When requested by law enforcement, fire, or emergency medical services, our volunteer chaplains respond anywhere in Sonoma County, 24 hours a day, 365 days a year, to care for the people at the center of the crisis.
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Our six-month Chaplain Academy is designed to prepare volunteers for the responsibility of a lifetime.
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Our School Crisis Team is a small group of specially trained senior chaplains honored to serve as part of the Sonoma County Crisis Response System of Support.
We are available to support a wide range of organizations and teams, including:
Law enforcement agencies
Fire departments
Emergency medical services
Dispatch and communications personnel
Schools and educational communities
Hospitals and healthcare teams
Government agencies
Who We Serve
Every response is tailored to the needs of the organization and the nature of the incident. Support may include:
Critical incident stress debriefings and defusings
Small group or team support
Peer support consultation
Leadership guidance following critical incidents
Follow-up support and resource referrals
Coordination with existing wellness, peer support, or behavioral health programs
We recognize that every organization has its own culture. Our approach is collaborative, respectful, and responsive to the unique needs of each team.
What We Provide
Our team brings years of experience supporting first responders, public safety professionals, healthcare workers, educators, and community members during and after crisis. We understand both the operational realities of emergency response and the human impact that can follow.
We approach every engagement with humility, confidentiality, cultural responsiveness, and deep respect for the people who dedicate themselves to caring for others.

